Mastering Resiliency

Mastering Resiliency

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Module 4, Lesson 2: Root Cause Analysis – Go Beneath the Surface

Stop treating symptoms. Start solving real issues.

Selena Brown's avatar
Selena Brown
Aug 01, 2025
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Hi there,

Yesterday you organized your problems into clear categories. Today we go deeper. Most of what we call "problems" are actually just symptoms of something else.

The "5 Whys" technique will help you find what's really driving your challenges.


Previous Lesson:

Courses

Module 4, Lesson 1: Classification Systems – Organize Your Problems for Maximum Clarity

Selena Brown
·
Aug 1

Previous Lesson:

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Key Topics:

  • Surface problems vs. system-level issues – Symptoms versus root causes

  • The "5 Whys" technique – A simple tool for digging deeper

  • Moving beyond symptoms to core issues – How to identify what really needs fixing


What You'll Learn:

✅ How to break down symptoms into solvable root causes
✅ Begin building awareness of emotional or habit-based triggers
✅ Lay the groundwork for personalized system repair
✅ Practice identifying one major hidden cause

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